What is Teezill?

Teezill is an online print-on-demand store offering custom-designed apparel and accessories. Each product is made after your order is placed.

How long does it take to process my order?

Order processing typically takes 2–5 business days before shipment.

How long does shipping take?

Shipping times vary by destination:

• United States: 7–14 business days

• International: 10–25 business days

You will receive a tracking number by email once your order ships.

Can I cancel or change my order?

Customers are allowed to Cancel/Change Order or change details within 24 hours of successfully placing an order.

Because products are custom printed after you place an order, orders cannot be changed or canceled once production has begun. Please check your order details before completing checkout.

What is your return & refund policy?

Because all items are custom-made, we do not accept returns or exchanges for change of mind, incorrect size, or personal preference.

We accept refunds or replacements only if:

• The item arrived damaged

• The item is defective

• The wrong item was received

You must contact us within 30 days of delivery with your order number and photos of the issue.

For full details, see our Return & Refund Policy page.

Are returns or exchanges free?

Returns are only free if the issue was caused by our error (damaged, defective, or incorrect item). For other cases, returns are not accepted.

What payment methods do you accept?

We accept all major credit and debit cards, and secure online payment methods available at checkout.

Is my payment information secure?

Yes. Our website uses SSL encryption to protect your personal and payment data.

How do I choose the right size?

Please refer to the size chart on each product page before ordering. Because items are custom-made, sizing errors are not eligible for returns.

How can I contact Teezill Support?

You can reach us at:

Address: 206 W Embargo St #3, Rome, NY 13440, USA